After the customer places an order, we will arrange delivery within 1-2 days, and deliver to the designated location within 1-7 days (excluding major holidays) depending on the distance from our warehouse to the destination.
Local Free Delivery
We have local warehouses in many areas of the United States and provide standard free curbside delivery service to anywhere in the continental United States. You can save hundreds of dollars on shipping alone!
2-5 Days Free Shipping
Lifetiem Warranty
365-night Sleep Trial
15K+ Five Star Reviews
Delivery Notes
You must provide a clear area for delivery. Difficulty of access requires advance notice and may require additional delivery staff and specific delivery times.
1. There is no suitable person (e.g. over 18 years old) at the delivery address to receive the order.
2. You are required to be present at the time of delivery and you are not present, this may result in your order not being delivered.
Whatever the case, we will try to contact you, or you can call us to arrange delivery at a different time.
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Frequently Asked Questions
If you haven’t found the answer you need,
email us at support@twolike.com
1. Can I cancel my order?
We will process your order within 1-2 days. You are able to cancel your order within 1-2 days. If you want to cancel your order after 1-2 days hours or after the shipping, you will be responsible for the return shipping fee and a 20% re-stocking fee.
2. Can I change my order address information?
We provide free shipping service. If you want to change the shipping address, please contact us within 24 hours after placing the order so that we can intercept the shipment in time.
If you need to change your address during or during delivery, additional service fees will be charged depending on the circumstances, up to a maximum of $20 per order.
3. Outside the continental US?
We do not directly provide delivery services to other countries, but we have corresponding product development and sales channels in US, UK, DE, FR, AU, JP, and other countries. Since different countries have different size requirements and product specifications will vary, we are happy to provide you with purchasing options and free shipping, including bulk commercial orders.
4. How to check the tracking number?
Usually within 1-2 working days after the order is created, we will send you an email with the logistics tracking number. Afterwards, you can check the shipping progress at track123.com at any time.
